As soon as your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to follow your parcel.

How to track your order

  1. Open the shipping confirmation email from JessandCooper and click the tracking link.
  2. If you have an account, you can also view the status of your order under My account.
  3. Can't find the email? Check your spam folder, or email us your order number and we will send you the tracking details.

Delivery times

Orders are processed within 1–3 business days. Delivery then takes 6–10 business days (Monday to Friday), so the total delivery time is 7–13 business days. Standard shipping within the United States is free. See our Shipping policy for full details.

Customer service

Questions about our products or services? Get in touch via our contact page - we're happy to help.

JessandCooper
1075 N Ronald Reagan Blvd
Longwood, FL 32750
United States

Email: contact@jessandcooper.com
Phone: +1 (856) 406-2681

We respond to all enquiries within 24 business hours. Messages received at the weekend are answered on the next business day.